Education

Process Orientation

Process thinking is a step fowards to a more efficient organization. We can offer an education that is aimed for companies and organizations which want practical work with process management and process mapping of business processes to strengthen their competitiveness and to make the employees involved in the development.

Background

In a traditional organization, it is easy that information gaps occur, that employees feel left out, and that people only see their share of the work and forget that everybody is a cog in a long chain. The development will suffer, changes are difficult and takes a long time to implement.

During working with business and quality, process orientation is an excellent method. Processes is not really a new concept, but rather something that is ongoing. The challenge is to get all employees to be aware of and have sufficient knowledge to be able to identify the processes that occur in an organization.

For most organizations, it is now a matter of survival to be able to change quickly, improve and adjust their activities by market preferences.

Education content

Introduction	Presentation of training leaders and participants Presentation of program and pedagogical training approach
The definition of process and process orientation	Problem definition and project organization What is a process? What is the main and support process? What is the sub-process and activity? Who owns the process? To whom should the process create value for? What goals have a process? How can a process be evaluated? Are there any areas of improvement? Why process orientation?
Mapping Method	Make clear process flow and activities Identify the activities that have quality problems Define the problem Analyze the root-causes of the problem Develop proposals for improvement Implement improvement Follow up that solutions are effective
Education	You will during the training learn all the steps to build up your skills. During the practical training, you will also get the possibility to use a number of helpful tools, which are a support for effective work.

Target

Provide knowledge of process orientation and training in a method to identify and improve processes.

Target group

Management-, Specialist- and Basictraining
The training is intended for all who are in need of increased knowledge about process orientation and the process mapping methodology.

Disposition

The program is built on theoretical and practical sections. All trainings offered from Q2 Management Development are based on an experience-based pedagogy.

Education Facts

Training Length	2 days
Number of Participants	max 12 people